Quick Telecommunications Limited is committed to protecting the privacy of our customers. This policy explains how we use and protect the information that you provide us with.

THE INFORMATION WE COLLECT AND HOW WE USE IT

When you become a member of www.quicktele.com you provide us with information including your name, firm, address, telephone number, credit card number and expiry date. We ask for this information so that we can create your online account and deal with the instructions you give us.

Your credit card details are NOT stored by Quick Telecommunications Limited but are instead processed remotely by a banking institution of our nomination.

For ease of reference we will place information you provide us about the companies you form in a database. This database will only contain information already in the public domain and will only be available to registered users of www.quicktele.com. If you do not want us place certain information on the database or wish us to update or remove any information already on the database please email us at privacy@thequickgroup.com.

We may also monitor website usage on a statistical basis to enable us to develop www.quicktele.com and the services we provide. These statistics may be passed onto external third parties but will not include any information that could be used to identify any individuals.

From time to time we or our agents may contact you by post or e-mail to ask you for your feedback and comments on our services.

We may use the information we collect from you to occasionally provide you with information about special features or changes to our website or of other services or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail containing just your account number or username to privacy@thequickgroup.com.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to privacy@thequickgroup.com.

If any of the information that you have provided to Quick Telecommunications Limited changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to privacy@thequickgroup.com or by sending a letter to Quick Telecommunications Limited, PO Box 2321, Leagrave, Bedfordshire, LU3 3WQ.

COOKIES

Cookies are small files stored by your browser on your computers hard drive. They will make it easier for you to access and use our site. We may use cookies to track users on our site but this statistical information will only be used for the improvement of our site. You may set your browser to disable cookies and firewalls set up on your network may prevent the use of browser cookies.

SECURITY

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

The server that provides the services offered by Quick Telecommunications Limited runs on a Linux operating system which is continually monitored and all available security maintenance is carried out as and when required. The server is physically housed in a high security premises in Harbour Exchange, London. Access to the server is only provided to authorised personal via security ID badges, which are monitored onsite by video surveillance and 24 hour security personnel. Electronic access to the server is restricted at IP level by a firewall. All unnecessary TCP/IP ports are closed to public access except those necessary for the operation of the website and communications to Companies House.

The TCP/IP ports that are necessary for the operation of the system are 80 (HTTP), 443 (HTTPS), 21 (FTP), 110 (POP3), 143 (IMAP) and 25 (SMTP). Access to port 22 (SSH) is restricted to the IP addresses of the Leagrave office only.

The internal procedures of Quick Telecommunications Limited cover the confidential storage, access and disclosure of your information.

SALE OF BUSINESS

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners.

YOUR CONSENT

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website. It is your responsibility to check this policy on a regular basis. We will also e-mail you should we make any changes to the information we gather or the processes we apply to it so that you may consent to our use of your information in that way.

HOW TO CONTACT US

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to privacy@thequickgroup.com.